Please keep in mind the following Top 3 skills that make for an excellent Expert:
Read ALL information thoroughly and be sure you are fully addressing the customers’ questions and concerns. Take the time to thank them for reaching out.
Connect with the customer. Providing extra empathy and showing them you care is important! When possible, address them by their name to show that they are valued.
Ensure that your grammar and formatting are correct. Minor mistakes can add up and earn a poor rating. Formatting your response with line breaks makes it easier to read.
You’ll receive an instant score at the end of this assessment based on the above skills.
Interested in studying a bit more before completing the assessment? Check out a few tips here.
Progress Check
1) Register
30 Minutes
Take a minute to tell us about yourself and why you’re excited to become a SimplrFlex Expert!
2) Test Tickets
60 Minutes
Answer 10 test tickets to demonstrate your skills and capabilities.
3) Relax
1-10 Business Days
We’ll review your application and assessments to make sure SimplrFlex is the right fit for you.
4) Legal Stuff
1-10 Business Days
If everything looks good, we’ll invite you to sign our Terms of Service and complete a background check.
5) Earn Money!
24/7/365
Answer tickets on the SimplrFlex platform and earn money in your spare time.
